Every comment and DM, answered in your voice
Comments, messages and mentions from six networks land in one place. An assistant you train on your own pages, FAQs and past replies drafts each answer, shows where it got it, and knows when to step back.
- Networks
- Facebook, Instagram, YouTube, Threads, Bluesky, X
- Modes
- Suggest or autopilot
- Price
- 1 credit per drafted reply
- Free to try
- 50 credits per workspace
One inbox for the whole team
Facebook and Instagram comments and direct messages, YouTube and Threads comments, Bluesky replies and mentions, and X mentions arrive in one list, grouped into conversations with the post they belong to. Filter by brand, network or status, assign threads to teammates, and mark them done or spam.
- Shared by everyone in the workspace, with roles
- Post context next to every comment
- Replies go out through each network's official API
An assistant that knows your brand
Give it your website pages, FAQs, policies and written instructions, and set its tone. It answers only from what you gave it, cites the source with each draft, and says how sure it is. When you edit a draft before sending, that edit becomes an example it learns from.
Test it first in the playground: paste a comment, see the draft, adjust the instructions until it sounds like you.
Autopilot, with guard rails
In suggest mode every reply waits for a person. Turn on autopilot and the assistant sends replies it is confident about, above a threshold you choose. Refunds, complaints, legal questions and any keywords you add always go to a human, and it won't promise a callback or follow-up that your knowledge base doesn't back up.
Questions
How much does it cost?
Each drafted reply costs 1 credit, including replies sent on autopilot. Every workspace gets 50 free credits, and packs start at 500 credits for $5. The inbox itself is included on every plan.
Will it make things up?
It is instructed to answer only from your knowledge base and past replies, and to hand off when it does not know. Each draft shows its sources and a confidence score, and nothing is sent without a person unless you turn on autopilot.
Why don't I see TikTok, LinkedIn or Pinterest messages?
Those networks don't offer comment or message access to tools like Sociolark today. Publishing and analytics are available for supported connected accounts.