Terms of service

These Terms are an agreement between you (and the organization you represent) and Agile Media Labs Inc. (“we”) for use of Sociolark. By creating an account you accept them. If you use Sociolark for an organization, you confirm you may bind it.

Sociolark lets you connect social media accounts, view analytics, schedule and publish content, and create reports. Features depend on your plan and on what each platform's API allows; platforms may change or limit their APIs, which can change what Sociolark can do.

When you connect an account you remain bound by that platform's terms. In particular, by using YouTube features you agree to the YouTube Terms of Service and acknowledge the Google Privacy Policy. Facebook and Instagram use is subject to Meta's Terms and Community Standards, and TikTok use to TikTok's Terms of Service and Music Usage Confirmation.

You are responsible for the content you publish through Sociolark and for having the rights to it.

Keep your sign-in secure and keep API keys secret. Workspace owners and admins control who has access and are responsible for members' activity. Tell us promptly at security@sociolark.com about any unauthorized use.

• No spam, platform manipulation, fake engagement, or evading platform limits.
• No unlawful, infringing, hateful or deceptive content.
• No attempts to access other workspaces, probe or disrupt the service, or reverse-engineer it beyond what the law allows.
• Automated access only through our API and MCP server, within the published rate limits.

Paid plans are billed in advance, monthly or annually, through Stripe, and renew automatically until cancelled. You can cancel any time in Billing; access continues until the end of the paid period. Fees are non-refundable except where required by law. We may change prices with at least 30 days' notice before your next renewal. If a payment fails we may downgrade the workspace to Free.

You own your content. You give us a limited license to host, process and transmit it only to operate Sociolark for you, as described in our Privacy policy. You can export or delete your data at any time.

We work to keep Sociolark available and secure but do not guarantee uninterrupted service. Scheduled posts depend on the platforms' APIs and may be delayed or rejected by them. We may improve or change features; we will not materially reduce a paid plan during its current billing period.

You may stop using Sociolark at any time. We may suspend or terminate accounts that breach these Terms or put the service or others at risk, with notice where reasonable.

Sociolark is provided “as is”. To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits, or platform actions, and our total liability is limited to the fees you paid us in the 12 months before the claim.

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, and disputes go to the courts of Toronto, Ontario, unless your local consumer law says otherwise.

Agile Media Labs Inc., 7 Dalbeattie Drive, Brampton, Ontario L6Y 6H7, Canada · support@sociolark.com